Listening
is a critical skill for success. It is often in short supply, which makes it
all the more valuable.
In
fact, becoming a better listener is beneficial to anyone who wants to
communicate effectively.
Listening
well helps build stronger relationships, and is useful in resolving disputes. Most
importantly, listening is the key to acquiring knowledge.
Here
are six steps that can help anyone become a more skilled listener and climb the
ladder of success. The six steps spell out
L-A-D-D-E-R.
For
“L”: Look at the person you are speaking to.
For
“A”: Ask questions to make sure you understand.
For
“D”: Don’t interrupt.
For
the next “D”: Don’t change the subject.
For
“E”: Empathize with the speaker. Try to feel what they are feeling.
For
“R”: Respond verbally and nonverbally, with nods, smiles, and spoken responses.
Going
through these steps can help anyone become a better listener, and for students
this is an especially helpful tool.